Book Review: Thriving in a 27-7 World

Thriving in a 24-7 World: An Energizing Tale about Growing through Pressure by Peter Jensen My rating: 3 of 5 stars I wanted to like this book, I really did. But the voice / narrative device was just awkward. I agree with other reviewers that you should skip everything but the last two chapters, where … Continue reading Book Review: Thriving in a 27-7 World


Mistakes New Leaders Make

Back in November I asked my on-line tribe a question: "In business, community, or volunteer roles, what are the biggest mistakes you see new leaders, organisers, or volunteers make? Or in other words, what should new leaders stop doing?" I organized them a bit, but didn't change them. What would you add to their advice? … Continue reading Mistakes New Leaders Make

Book Review: the Coaching Habit

The Coaching Habit: Say Less, Ask More Change the Way You Lead Forever by Michael Bungay Stanier My rating: 5 of 5 stars Love the model, started using it with clients before I even finished reading it. Replaces Coaching for Performance as my first-book-to-recommend-about-coaching on the bookshelf. Easy to read with a lot of back-up … Continue reading Book Review: the Coaching Habit

Ask For, Get, and Use Feedback

Good tips here about how to get feedback from employees - interestingly they're all action we need to take, not changes they need to make. Not only will it make you a better leader, but you will also: be able to give feedback to them that is more likely to be heard and acted on … Continue reading Ask For, Get, and Use Feedback


"Sometimes people useĀ "respect" to "treating someone like a person" and sometimes they use "respect" to mean "treating someone like an authority" and sometimes people who are used to being treated like an authority say "if you won't respect me I won't respect you" and they mean "if you don't treat me like an authority I … Continue reading Respect

How to Improve the World

The place to improve the world is first in one's own heart and head and hands, and then work outward from there. -- Robert Persig

The Law of Thirds

The law of thirds works with teams, but also with just about anything you choose to spend your time on. How can you reduce the time you spend on the negative, and spend more time, effort, and energy on the positive?

Which Way Loyalty?

Which team is more important to you - the team you lead (your loyalty is downwards), or the team you belong to (your loyalty is upwards)? Think of your answer, then watch this Patrick Lencionni video:  

How to Learn to Listen

A client asked me yesterday morning what I would recommend to get everyone in their company to be customer focused, and to drive their success in their construction business. My simple (but not easy) answer was: emphasize listening. Listening skills. Hearing the customer. Which is why this guest blog is so timely: learning comedy improvisation … Continue reading How to Learn to Listen

The Real Question You Should Be Asking When Networking

I have the privilege of working with some amazing people, and being able to help Tiffany with her business model and turning her business of helping other people through writing into something that will support her and her family this past month has been a delight. She's off to Australia next month to attend a … Continue reading The Real Question You Should Be Asking When Networking