I’ve started a project asking people what they do that well that makes them successful. The premise is that the best do the basics better(1) – have a “basic” they deliberately do better than anyone else. Is there a certain set of fundamental behaviours, practices, skills, or habits that we all rely on for being effective human beings?
For example, if you are a hockey player, being able to skate and pass might be a basic(2). The best hockey players are not only the best at skating and passing, but have become the best by practising those skills deliberately and exhaustively. The best marksmen (and women) practise trigger control – the act of pulling the trigger – to the point where they can fire between heartbeats. Fundamental to a business or community leader would be what?
So far I’ve sent out a small set of surveys, and done a couple of face-to-face interviews. It’s too early to come to any conclusions yet, but there’s an interesting early finding that I (non-scientifically) tested by putting into practise.
Both people I’ve talked to so far deliberately use their calendar to manage their time. They treat the hours in a day as something to be budgeted, like money, to accomplish their goals. Resources are allocated, and time is spent, in the way a general or CEO would deploy resources and people to accomplish a strategic goal.
For example, when I asked Rosanna what her “basic” was, she immediately said “You have to be okay being with people.” I probed a little deeper and asked her what that looked like.
She books times in her calendar, every week, to be with people. Whether it’s someone who she needs to talk to, or someone who she hasn’t seen in a long time, or even a group of people she’s never met before but just wants to hang out with and find out what’s going on in their world. This was an especially valuable technique when she worked in a large and growing corporation. People are her priority, her calendar is how she plans, executes, and records that priority.
Curtis’ literal wake-up call came after he got a Fitbit and realized he was only sleeping four hours a night. He said the most important thing in his life was his family, but he didn’t like what the hard work was doing to his relationships. Making a change meant coming to the realization that working sleep-deprived was about as effective as working drunk.
As part of his change to working more sane hours he set working hours (no more up until 2am), and he started booking travel time into his calendar. Now – instead of rushing around to client meetings and being late because everything was always about jamming as much into as day as possible – he’s on time, much less harried and more cogent, and he feels he’s just as effective, productive, and profitable as before. But now he’s a much nicer person to be around, especially with his family.
(Curtis admits that he could be better at saying “no” to requests for his time, but it’s getting easier with success.)
Procrastination is something I’ve struggled with much of my life(4). Could I manage my time better by simply writing things in my calendar and following that plan? I gave it a try, and three weeks in I’d say it’s a noticeable improvement. I started booking time in my calendar for travel, and voila! Magically my stress levels dropped. So I’m going to keep doing that.
I also started blocking time for things that I need to spend time on but often keep putting off – marketing my business, bookkeeping, reading, and writing. So far (three weeks) my blog traffic has picked up, I’m on top of my cash flow, and I’ve spent some quality time making contacts and mining prospects. It’s a small sample, but promising.
How do you use your calendar? What priorities (and how you spend your time) are reflected in it? It’s given me something to think about.
(1) Competitive pistol shooters use “dry-firing” to practice trigger control, as pioneered in Rhodesia. Having no ammunition to practice with because of international sanctions, they created a practice technique using no ammunition that won them the world championships in 1977.
(2) I’m Canadian. Sorry. Please translate into your local vernacular such as baseball, cricket, or footie as needed.
(3) If you’re interested in participating, or you know somebody you’d like to recommend, get a hold of me at email@example.com or here
(4) High-functioning/mild depression if you want to get specific, but that might be TMI for some
Drucker said there were two kinds of compromise. The first is the “Would you rather have half a loaf of bread or no bread?” Which doesn’t sound so bad if the alternative is no bread.
The second kind was “Would you rather have half a baby?”, which doesn’t sound so appealing at all.
Trying to compromise on your work life is not a “half a loaf” compromise. You cannot cut yourself in half, and even if you could, there is no way you could ever do it fairly and consistently over time.
When people ask me about achieving work/life balance, and we dig a little deeper (with some active listening and asking questions), what we usually figure out is that there’s a decision that they need to make that they’re avoiding. They say, for example, that their family is more important than work (and really, who would say otherwise?), but looking at their calendar and how they spend their time proves this is a lie.
So try big rocks first instead. Figure out what is (or what you think is) your highest priority, and schedule that first. Because how you spend your time really shows your priorities.
This means you have to make choices. Sometimes they are hard choices. Sometimes you can’t have it all, or the people you were counting on are letting you down, or something you’ve invested a lot of time and effort into turns out to be a dead end.
You’ll find balance when you are happy with your choices, even if there are some painful changes along the way.
…and if don’t want to make those decisions or changes, that’s a choice too.
Clients I work with come to Results.com because they want to grow their business, but something is holding them back. Like their sales isn’t keeping up with operations & service, or operations isn’t keeping up with the sales & marketing. They can do the work but don’t have it, or they have lots of work but can’t execute it.
They’re busier than a one-armed paper hanger trying to wallpaper two different rooms at once. They stagger out of the office at the end of the long day, not sure what they got done but certain that things aren’t going to be much different tomorrow. How do we make sure that we can spend some time, any time, making the changes that need to be made?
One of my clients has taken to blocking time in his own calendar. This will usually work, unless you live in a culture where co-workers ignore what’s already in your calendar, or the closed office door, because naturally whatever they’re working on is the most important thing right now.
My advice to him, and a technique I’ve used: hide. If you’re office is empty people assume you’re in a meeting anyway, and you are. A meeting of one.
If this sounds a little much, try de-fragmenting or batching your schedule. Just like we don’t wash every shirt as it hits the laundry basket, why would we stop what we’re doing every time an e-mail pops into our in-basket? This video from Fast Company explains:
In order to move your business, life, or job forward 1) be clear on what your priorities are, 2) have a clear action plan (who does what by when with which resources) for those priorities, and 3) take control of your calendar.