Love the model, started using it with clients before I even finished reading it. Replaces Coaching for Performance as my first-book-to-recommend-about-coaching on the bookshelf. Easy to read with a lot of back-up supporting material in video and references format. Especially appreciate the book list at the end.
[…and as an aside: I’ll never read 100 books a year, like some business experts do. I can’t waste my time even skimming that many books a year, so I always appreciate when others do and make recommendations. Thanks Michael!]