How to Discover the Right Actions

One of my biggest challenges as a business coach is to get people to change their behaviours, that drives change inside their own business. Ironic, eh? Often the barrier is actually taking the time to critically think deeply about what behaviours would drive the most change.

This article from Kristy Hull on “Getting to the Critical Few Behaviors That Can Drive Cultural Change” reminded me of the “5 Whys” exercise. I think I’ll use it today.

“Why?”, you ask. Well, let me tell you…


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