Ever work on a team or in a partnership where the trust has been lost? Or there was never any trust to begin with? Yea, that. Not fun for anybody involved.
There are many ways to build trust – showing vulnerability, asking for help, including people, admitting mistakes – but the fastest way to lose it is to not keep your word. Not just about the big things, about all things.
Be very clear about what you can and cannot commit to, and once you’ve made a commitment, make every effort to live up to it. If you can’t, you make sure you are explicitly absolved from that commitment (not ignore it and hope it goes away), have an alternative to offer, or otherwise authentically show you’ve made your best effort.
Likewise, expect the same standard from the people you work with. Leaders who “go easy” on their people are respected less. Leaders who have high standards and push their team to do their best are respected more. You just have to have the courage to hold yourself to that same standard.
It’s called “setting the example”, aka “leadership”.
*Imagine my delight when Trent asked me join a podcast on leadership. The question Trent was asking was “what mistakes should leaders avoid?” I jotted down five headlines inspired by my new-found fame. This is the third.