Four Habits of Referability

[this is  a fall re-post series re-post]

Getting a reference from clients and customers builds your business. You need to find a way to get them to know you, like you, trust you, try your product or service, buy from you again, and then you can ask for a reference. And if you don’t ask you won’t get. But first, you’ll need to:

  1. Show up on time
  2. Do what you said you would
  3. Finish what you start
  4. Say please and thank-you
  5. Give a little more than they expect*

*Thanks John Spence for summarizing Dan Sullivan

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s