Truths About Leadership Nobody Wants to Hear Part 2
My old sergeant would argue he earned his rank, and I would have to agree with him. But that didn’t entitle him to anything. He still had to work hard as a Sergeant. Positional authority is the power you get by virtue of your rank, role, seniority, assignment. This is authority given you from some authority, generally recognized within that organization as being earned because of past performance.
Technical authority accrues when peers and co-workers recognize your subject matter expertise in a particular field. Peers consult you , ask your opinion, and often your opinion is the deciding factor in a decision in that domain. Think of any medical examiner in a TV crime show.
The Strongest Relations
These are weak forms of influence when compared to relational authority. Relational authority comes from the connection between people. Some people seem naturally gifted at making connections. Like being able to walk into a room or fifty strangers, and coming out with 50 new friends. Or being able to build long-term, deep, and reliable connections with people in their community, at work, or building a strong family.
Think of the people in your organization or private life who persuade, interrupt, correct, or hold others accountable without fear, and even strengthening the bond between them and the other while doing so. Who have the competence, credibility, vision, and ability to inspire consistently, at all levels in a company both upwards and downwards.
Not an Accident
This didn’t happen for them by accident. They worked hard at it. They learned how to have those crucial conversations. They practiced their skills, studied, and observed others doing the same. They spent time identifying and developing key relationships in their organization, before they needed them. They did favours without expectation of future reward. They invested time in their network. They chose to value people at least as much as profits or goals.
Relational power is the strongest power by far. It is often what we mean we say “leadership”. Your authority, or ability, will only get you so far. It doesn’t matter if you’re a CEO or a store manager. If you don’t actually care about the people your work with, your rank will only get you so far. If you rely on fear, or bullying, pretty soon for most of us it will backfire. Getting the promotion and that position is only the start.
The Hard Work
Build real, meaningful relationships. Learn how to confront poor performance and bad behaviour without relying on your power over. Spend time with people, and thinking how your word and actions will affect others. Surround yourself with people who are able to tell you things you don’t necessarily want to hear but should, and then listen to them even when you don’t agree with them. Don’t let your ego get in the way.
Truths About Leadership Nobody Wants to Hear Part 1 – Your Ego Is Holding You Back
Truths About Leadership Nobody Wants To Hear Part 3 – Forthcoming
With a nod to James Clear, “6 Truths About Exercise Nobody Wants to Believe” for the inspiration
Who do you know that has the most “natural” influence, and why?