More and more as I work as a consultant, I see that the pivot point for many companies is when they summon the courage to fire somebody. Anybody. Hopefully they’re firing the right people, but that’s less important than the act. Because it gives them the courage and the positive feedback (people notice, behaviour changes) to make other changes. Changes that they need to move forward and grow.
Here’s a simple, open-source 9 box system for succession planning. There are many good tools out there. Pick one. Use it. No matter how big your company.