The want to belong, be safe, and be appreciated. Too simple. Sometimes the best ideas are.
John Spence: The Three Keys to Employee Engagement
Also about employee engagement:
Back to Work Without Trust – how the employee/employer contract has changed and what to do about it
Critical Conversations – the consequences of not having the courage to confront mediocre performance
Mean Girls in the Workplace – focusing on things we can see and hear takes personality out of confronting toxic behaviour